What clients say ...
Project Management
WPM on Project Management Services
"John has good experience of managing a wide variety of projects: backed up with a good track record."
"John carried out a 'Due Diligence' Audit for WPM. This involved assessing a support organisation on behalf of the client. Political awareness and empathy were critical: John was the perfect choice for the job."
"John consistently helps develop our business by highlighting any new opportunities with existing clients."
"John's representation of WPM has added to our credibility in the marketplace."
"John is low maintenance in terms of management overheads for an Assignment. I'd describe him as "point and shoot": he's very self sufficient."
Feedback provided by Andrew Murray, Business Unit Manager and Company Director, WPM Solutions
Tadpole-Cartesia on Project Management Services
"John balances good communication skills with a results orientated service: he gets the job done without wasting time."
"I only had to schedule in the initial Briefing Meeting. The next time I met with John he presented me with the first draft! Ideal. No time wasting in between."
"I would definitely use John's services again. He combines good technical experience and communication skills with delivery."
Feedback provided by John Ducker, Technical Project Manager
LANergy on Project Management Approach
"An undoubted benefit of working with John is his ability to see the project from both sides: not just the technical perspective but also the customers needs."
"John's experience and longer term approach gave a dimension to our project usually only achieved through separate customer trials."
"John's suggestions have also shown us alternate ways of approaching future projects."
He adapted well to the changing lifecycle of the project. It didn't seem to bother him at all, He just worked with it and didn't get impatient."
"We felt very comfortable with John: he seemed more like a natural part of our project team than an outside consultant."
"He plans ahead and delivers on-time."
Feedback provided by Colin Reid, Principal Software Engineer, LANergy Ltd
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Canon on Localisation Project Management Services
"John combines maturity, wisdom and experience with strong interpersonal skills"
"John has a diplomatic approach which builds bridges and gets things done without unnecessary confrontation."
"In a crisis, John excelled: he kept a cool head under pressure. I would definitely employ his services again."
"John won the respect of Japanese colleagues"
"John delivered on time with very little management overhead."
Feedback provided by Jonathan Bowring, Localisation Programme Manager, Canon UK
Xerox on Localisation Project Management Services
"John is a loyal, trustworthy, professional manager with strong interpersonal skills."
"It is easy to find someone with the right technical skills. Finding someone who also has the right interpersonal skills is more difficult. John's communication skills stood out."
"His people skills definitely helped build teams and get the job done. He is a real team player and built good relationships at all levels."
"John is a professional, approachable trustworthy manager who fits in well to customer organisations."
Feedback provided by Paul Tucker, formerly General Manager Europe, XSoft a Division of Xerox, now Managing Director, Audatex"
Translation Services
LANergy on Translation Services
"We needed a translation into French. John made it easy."
Feedback provided by Andrew Smith, Production and Logistics Manager, LANergy Ltd
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Communication Skills
WPM on Communications Skills
"He is always dependable. If I need him for an assignment he is very flexible and makes himself available."
I would describe John as a trusted member of our team."
"John has Empathy and Awareness: key skills in our field of business."
"Listening to the customer is very important: John does it well."
Feedback provided by Andrew Murray, Business Unit Manager and Company Director, WPM Solutions
Tadpole-Cartesia on Communications Skills
"The success of John's project work was reflected in the fact the customer actually signed it off on first submission."
"John demonstrated the ability to balance technical experience with a clear understanding of Customer needs: not just the information they required but also how they would like it presented."
"One of the greatest benefits of employing John was a quick ability to pre-empt client needs and deliver the results first time round."
Feedback provided by John Ducker, Technical Project Manager
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Training Services
WPM on Training Services
Quotations from Customer Feedback Forms for training delivered by John Humphries:
"John showed a great deal of practical experience." Ballast Group
"Well presented and informative." Toshiba
"John encouraged plenty of classroom participation while maintaining a good pace throughout the course." Sun Microsystems Limited
"Many thanks to John for enlightening us on the subject." PandT Environment Group
"A dry subject well positioned and presented." Morse Group
"John was able to give numerous examples to reinforce the methodology." Consignia
"John delivered in a clear, precise and knowledgeable manner. Use of real life experiences was very helpful." Sun Microsystems Ltd
"Every answer was right and could fit within a flexible approach" gedas UK Ltd
"John is reliable and delivers a consistently high service."
"John is dependable (reliable and punctual) and always promotes WPM in a positive manner."
"John is an experienced trainer who requires minimal support when presenting."
"Satisfied customers continue to purchase training courses thus help to secure the future prosperity of a training company such as WPM."
"John provides detailed feedback regarding future training and consultancy opportunities from the attendees of each of his courses."
Feedback provided by Peter Stockdale, Business Unit Manager, WPM Training
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Authoring Services
LANergy on Authoring Services
"We needed a technical author who could take a technical procedure and present it in layman's terms. John was ideal. He takes potentially complex details and presents them in an easy to read format which anyone could follow."
"We weren't sure what layout to use. John came up with something really impressive."
"He brings lots of good ideas to the table. What's more, they work."
Feedback provided by Andrew Smith, Production and Logistics Manager, LANergy Ltd
"The project required someone who had not only technical writing skills but also the ability to present information in customer friendly words and format. He is very good at taking key technical points and putting them into everyday language, and separates unnecessary complexity from useful functionality."
"John really took the time to listen to our brief. He even contributed some of his own ideas and methodologies. It was obvious that he had really given the project some thought beforehand."
"John takes the time to understand the product properly before putting pen to paper. The result was a concise guide attractively formatted and ideal for the first time user."
"John's understanding of Localisation was really beneficial."
Feedback provided by Colin Reid, Principal Software Engineer, LANergy Ltd
Tadpole-Cartesia on Authoring Services
"Technical Authoring work requires the ability to understand more than one technology: i.e. design as well as programming. John was ideal."
"The work John did for us required sufficient technical experience and know-how to be able to communicate effectively with Specialists in their own field. Some of these technical people hold PhD and MSc degrees. His ability to understand them was a bonus for everyone."
"The technical people really appreciated having someone to talk to who understood them. For this type of work you have to have a high level of technical appreciation in order to be able to hold a sensible conversation."
"On one particular project, John was working not only with experts in their own field, but also those for whom English was not their first language. Despite this, he still managed to acquire the correct information and transform it into a user friendly format."
"John has an excellent ability to translate technical information into everyday words."
Feedback provided by John Ducker, Technical Project Manager
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Customer Service
LANergy on Customer Service
"John is a very professional person. He puts you at ease. It helps get things done."
"John was very flexible: he adapted his service to suit our needs."
"Lead-times were extremely tight. John managed to pull out the stops and deliver on time."
"John provided us with an "added value" service."
Feedback provided by Andrew Smith, Production and Logistics Manager, LANergy Ltd
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Engineous on the Jump Start Your Project Workshop and subsequent execution
"The instructor did a fine job of linking the "theory" to the real world and the workshop has provided us the structure and common group understanding about how to look at a project proposal and its execution. We are now using the methodology for all new customer proposals involving consultation and development."
"As a result of the workshop, we have a structure that removes the project assumptions, puts all the issues in the open and provides 3-way alignment: project manager, customer, and project. This allows our lean organization to have a simple, clear and focused execution plan."
"Prior to the workshop, we were learning project management on a trial-and-error basis. It was interesting to learn that we were on the right path, but we had exerted a lot of effort and time finding it. Now we have a common structure, vocabulary and understanding."
"In order to grow our business profitably, we need simplicity, clarity and focus for all of our revenue mechanisms. Projects are a revenue component, and when we do a good job, the customer will make repeat purchases. In the past, we were learning project management on a learning-by-doing basis. Now we are able still carryout project management with an element of innovation, but the stability and efficiency of the process has been greatly enhanced. The workshop and implementation of the "takeaways" has allowed us make this transition."
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